Privacy Policy

1. Introduction

Welcome to Zexit ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out our contact forms
• Subscribe to our newsletter or early access program
• Interact with our chatbot
• Communicate with us via email or other channels

This information may include:

• Name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Message content

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website
• Geographic location (general)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you updates about our products and services
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Detect and prevent fraud or security issues
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for processing your personal information includes:

• Consent: You have given us explicit consent to process your information for specific purposes
• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our services)
• Contract: Processing is necessary to fulfill a contract with you
• Legal Obligation: Processing is required to comply with the law

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our website (e.g., email service providers, analytics)
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We ensure all third-party service providers are contractually obligated to keep your information secure and use it only for the purposes we specify.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Track your activity to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and email inquiries are typically retained for up to 2 years unless you request deletion.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information (right to be forgotten)
• Restriction: Request restriction of processing your information
• Data Portability: Request transfer of your data to another service
• Object: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at privacy@zexit.ai

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Supervisory Authority

If you are located in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.